Help Center

Below are some common questions of our customers.
If you have other questions, please just send it to

Filter by Topic
  • All
  • Shipping Questions
  • Returns / Exchanges
  • Apparel Questions
  • Music Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to send us a message.

We will get back to you as soon as possible!

Shipping Questions

On average we fill and ship orders within 2-3 business days of order being placed, however during periods of high demand please allow up to 5-7 business days for your package to be processed and shipped. Our goal is to provide the fastest turnaround as possible while providing you with the best in quality. At any time you can check the status of your order by viewing your order confirmation email, messaging us via chat, log into your account (sign in icon on home page), ore sending us an email.

Please note the hours of operation: Monday-Friday 9am-5pm

For International shipping please allow 7- 21 business days.

Orders placed on the weekend and select holidays are processed on the next business day.

  • When your order is shipped you will receive a confirmation email. This email will contain your tracking number. Refer to the email at anytime to check the status of your shipment.You can also message us via chat

  • To check the status of your order you can also click the profile icon on the store's homepage that says "Sign In" or Click here

    1. Log in to your account: In the Email field, enter your email address that you placed your order with, and then click Continue.

    2. Open the email sent from our store and copy the six-digit verification code included in the email.

    3. Go back to our online store, and then enter a six-digit verification code. You will then see the status of your order.

  • You can always contact us to check the status of your shipment.

You will receive your tracking number within 72 hours after placing your order. If you do not receive your tracking number between this time contact us for immediate assistance. Please note it can take 5-7 business days for your order to be processed, fulfilled, and shipped during high demand periods. At anytime contact us and we will keep you updated with the status of your order or follow the steps noted in the "how to track my package question". You can also message us via chat.

Returns / Exchanges

Yes, we will gladly accept returns within 7 days of purchase. Garments must be in it's original condition, unworn, and unwashed.

Click here to view our full return policy and start a return

The following items are non-refundable/none exchangeable"

  • Free gifts or promotional items
  • Gift Cards
  • Downloadable products
  • Original shipping charges are non-refundable
  • Clearance Items

We do not refund or provide shipping charges for returns.For exchanges please contact us first, as this is on a case by case basis.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

Apparel Questions

ALL clothing are Unisex, unless specified otherwise.

  • Turn garment inside out
  • Machine wash cold
  • Mild detergent
  • Hang dry
  • No bleach
  • Do not dry clean
  • Iron inside out

Contact us at we will do our very best to help.

Music Questions

Unable to find answers? Contact Support